Hyatt Ziva Cancun All-Inclusive (Adults Only) – A Favorite for Families in Cancun
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Key details
About the Hotel
Blvd. Kukulcan, Manzana 51 Lote 7, Cancun, 77500,
-
Next to Playa Forum
Perfect
9.1
9.3
/10
4.7
/5
Loved by Hyatt Ziva Cancun All-Inclusive (Adults Only) guests
Professional staff
Amazing service
Delicious food
Clean rooms
"Beach was amazing and the pool area was A1."
Jesse from Australia
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"Hotel is very safe with multiple security guards standing at the entrance checking arrival guests."
Jane from United States
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"Of course the location was STUNNING and unique, with one of the best beaches in Cancun for swimming."
Manan from Canada
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4.5-star adults-only beachfront resort in Cancun's Hotel Zone
Accommodations
The hotel offers 547 rooms with premium amenities and ocean views. Guests in the Turquoize Tower gain access to a private adults-only rooftop pool and dedicated butler service. Rooms include a flat-screen TV, mini bar, coffee machine, and a private bathroom with bath robes and slippers.
Dining
Eight on-site restaurants serve international cuisines, including French fare at La Bastille and Asian cuisine at The Moongate. The microbrewery Tres Cervezas brews its own beer and offers a sports bar atmosphere with pool tables. Late-night tacos are available from 10 pm to 1 am at the taco stand outside Tres Cervezas.
Entertainment & Activities
Daily activities include theater shows, water sports, tequila tastings, and live music. The hotel has two outdoor pools with pool bars, a beachfront location with snorkeling, sailing, and kayaking. Evening entertainment includes themed shows like the Rock show and Mexican show, plus live bands at Tres Cervezas.
Wellness & Spa
The oceanfront spa offers massages, holistic body treatments, hydrotherapy, a sauna, steam room, and a fitness center. A full-service spa with a spa lounge and relaxation area provides couples massages and facial treatments. The fitness center is equipped with cardio machines and free weights, and fitness classes like aqua combat are available.
Location & Services
The hotel is located in Punta Cancun, 300 meters from Coco Bongo and 3.4 km from La Isla Shopping Mall. Guests have access to a private beach area, valet parking, and a 24-hour concierge service. Cancun International Airport is 17 km away, and the hotel offers airport shuttle and car hire services.
Highlights
Rooms: 547 rooms, Turquoize Tower with butler service
Service: Adults-only policy, private beach, valet parking
“Hyatt Ziva Cancun's adults-only policy cultivates a serene atmosphere, especially appealing to couples seeking an intimate getaway; its beachfront location and tailored spa services enhance the tranquil experience. Add to this the microbrewery and you can be sure you will find a place to relax and be entertained; that's why I think is a great all inclusive experience in Cancun. The blend of luxury and location makes it a standout choice.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room Sofa Bed Resort View
2 persons
45 sq. feet
1 King-size bed
Resort view
Air conditioning
Balcony
room details
King Room Sofa Bed Oceanfront
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Double Room Oceanfront
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Hyatt Ziva Cancun All-Inclusive (Adults Only) offers an enticing selection of dining options, showcasing a blend of international flavors and exquisite culinary artistry. From romantic French fine dining to vibrant Asian fare, each venue promises a unique experience that delights the senses and invites indulgence.
Le Bastille
French
Ambiance
Romantic setting perfect for intimate dinners.
Key Offerings
Indulge in classic French delicacies with an elegant touch, ideal for a special night. Reservations are recommended.
Reservation
yes
Open for dinner from 6 PM to 11 PM.
El Mercado
International
Ambiance
Spacious and welcoming buffet atmosphere.
Key Offerings
Enjoy a diverse array of breakfast, lunch, and dinner options from around the world, with a local touch. Reservations are not needed.
Reservation
no
Breakfast from 6:30 AM to 11:30 AM, lunch from 1 PM to 5 PM, dinner from 6 PM to 10:30 PM.
The Moongate
Asian
Ambiance
Contemporary dining with a zen-inspired environment.
Key Offerings
Savor an enticing selection of Asian dishes and seasonal ingredients. Reservations are recommended.
Reservation
yes
Open for dinner from 5 PM to 11 PM.
Habaneros
Seafood
Ambiance
Casual dining with ocean views.
Key Offerings
Delight in fresh seafood options for lunch and dinner, celebrating the flavors of the sea. Reservations are not needed.
Reservation
no
Open for lunch and dinner from 12 PM to 11 PM.
Casa Cafe
Casual dining
Ambiance
Welcoming, cozy café setting.
Key Offerings
A relaxed spot for all-day dining, perfect for coffee, snacks, and lighter meals. Reservations are not needed.
Reservation
no
Open from 6 AM to 11 PM.
Lorenzo's
Italian
Ambiance
Charming restaurant with a warm atmosphere.
Key Offerings
Experience traditional Italian dishes for lunch and dinner, featuring fresh pastas and regional specialties. Reservations are recommended.
Reservation
yes
Lunch from 11:30 AM to 4 PM, dinner from 6 PM to 11 PM.
Chevy's
American
Ambiance
Casual and laid-back dining.
Key Offerings
Enjoy classic American fare for lunch and dinner, featuring hearty options. Reservations are not needed.
Reservation
no
Open for lunch and dinner from 11 AM to 10 PM.
Tradewinds
Grill/BBQ
Ambiance
Open-air grilling venue with beachside breezes.
Key Offerings
Savor a variety of grilled delights for breakfast and lunch in a relaxed beachfront setting. Reservations are not needed.
Coco Bongo features spectacular live shows and entertainment with a lively atmosphere, drawing crowds for its unique performances.
Playa Forum
9 minutes' walk
Playa Forum offers beautiful beachfront access and vibrant party scenes, perfect for sunbathing or enjoying local beach activities.
Cancun Convention Center
3 minutes' drive
Cancun Convention Center hosts various events and conferences, making it a key business destination in the heart of the hotel zone.
Delphinus Dreams
1 minute' walk
Delphinus Dreams offers unique dolphin interaction experiences, perfect for families and those seeking memorable aquatic adventures.
Playa Gaviota Azul
1 minute' walk
Playa Gaviota Azul invites guests to relax on pristine sandy shores, enjoying sunbathing or serene beach strolls in a tranquil setting.
Water Park at The Grand
20 minutes' walking
Exciting water slides and pools await at the Water Park at The Grand, ideal for thrill-seekers and families looking for fun.
Maria Bonita
1 minute' walk
Maria Bonita features traditional Mexican cuisine with a vibrant ambiance, popular for its fresh guacamole and home-style dishes.
Restaurante Risotto
1 minute' walk
Restaurante Risotto specializes in Italian dishes with a cozy atmosphere, noted for its artisanal pizzas and rich pastas.
The Moongate
1 minute' walk
The Moongate presents Asian fusion cuisine in a chic setting, renowned for sushi and unique cocktails, perfect for dining or drinks.
The City Nightclub
10 minutes' walk
The City Nightclub reigns as Cancun's largest nightlife venue, offering world-class DJs and energy-filled dance floors for party lovers.
Mandala Nightclub
7 minutes' walk
Mandala Nightclub presents a vibrant nightlife atmosphere with its open-air design, featuring live DJ performances and themed nights.
Tips on navigating the city
City Centre
Cancun 17 min · 6.9 mi
Airports
Cancun (CUN) 36 min · 14.9 mi
Isla Mujeres (ISJ) 40 min · 16.3 mi
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Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
16
Number of rooms:
547
Former name
Dreams Cancun Resort & Spa
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2638 verified reviews
9.1 /10
Perfect
88 %
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.3/10
Free WiFi
9.6/10
Location
9.4/10
Staff
9.3/10
Value for money
8.6/10
Pros
Amazing restaurants
Crystal clear pools
Friendly staff
Cons
Sales persons
Guest reviews
based on 11926 reviews
4.5/5
based on 539 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hyatt Ziva Cancun All-Inclusive (Adults Only)
What popular attractions are closest to the comfortable Hyatt Ziva Cancun All-Inclusive hotel?
Guests of the comfortable Hyatt Ziva Cancun All-Inclusive hotel can visit Playa Gaviota Azul (100 m from the accommodation), or the night Coco Bongo Club placed 7 minutes' walk away.
Which airport is the closest to Hyatt Ziva Cancun All-Inclusive hotel?
The closest airport to Hyatt Ziva Cancun All-Inclusive hotel is Cancun airport (25 km) and it is reachable with a 29-minute drive.
Is airport shuttle provided by the Hyatt Ziva Cancun All-Inclusive hotel?
Airport shuttle is one of the services offered by the Hyatt Ziva Cancun All-Inclusive hotel. Please inform the hotel staff about your estimated arrival time.
How much does it cost to stay at the Cancun resort?
The price for a room in the Cancun resort starts at $720.
What payment methods are available in the comfortable Hyatt Ziva Cancun All-Inclusive hotel?
At the comfortable Hyatt Ziva Cancun All-Inclusive hotel, you can pay using American Express, Visa, and JCB.
What are the room types offered by the comfortable 5-star Hyatt Ziva Cancun All-Inclusive hotel?
Master Oceanfront Double Room, Master Oceanfront King Room, and Club Oceanfront Double Room are among the room types available at the comfortable 5-star Hyatt Ziva Cancun All-Inclusive hotel.
Does the Cancun resort offer facilities for business travellers?
Yes, the Cancun resort comprises meeting rooms as well as conference facilities and a photocopy machine.
Which facilities are available in the comfortable Hyatt Ziva Cancun All-Inclusive hotel?
Top locations of the comfortable Hyatt Ziva Cancun All-Inclusive hotel include luggage storage and a shopping area, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.
What are the spa options at the Cancun resort?
Pampering amenities in the Cancun resort include a Turkish steam bath, a solarium, and a Jacuzzi.
Is there a swimming pool in the comfortable Hyatt Ziva Cancun All-Inclusive hotel?
Yes, there is 3 outdoor swimming pools as well as a hot tub at the comfortable Hyatt Ziva Cancun All-Inclusive hotel.
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